You will receive an email with your DHL tracking number as soon as your order is shipped. This email sometimes ends up in the spam folder. You can then enter this in the DHL portal and track your order.

Please send your goods to:

heyReflect UG

Babenkoppel 22

22927 Großhansdorf

As soon as we have received your goods, The money will be refunded to your original means of payment. Please note that we can only guarantee that the goods will reach us for packages with tracking.

It may take up to three working days for you to receive a response from us. We will try to answer you as quickly as possible.

We offer 5% on all our products when you sign up for our newsletter. You can register for the newsletter on the left-hand side under the “Save 5%” button. This discount is only valid for new customers.